Meal Subscription - Frequently Asked Questions

General
  1. Create your first order – Selection one or more FRESH MEALS from the Meal Subscription Menu page. You can choose to order ADD-ON menu items as well. At least one fresh meal menu item must be ordered for the subscription to activate. 
  2. Review your Cart – Once you are done shopping review your cart and select “Subscribe & Save up to…”
  3. Click  the ORDER NOW button and proceed to the check out page.
  4. Once you’ve completed the ordering process you will receive 2 emails.
    1. “Your Kitchen Door order has been received!” – Order Confirmation email & recurring details.
    2. “Your Kitchen Door account has been created!” – Account details including a temporary password.

Enjoying our service is really easy. All it takes is 3 steps:

  1. Log in to your account and select your fresh meals for the week (on average, our customers order 2-3 meals and 2-3 add-ons per week but there is no restriction). You have from Monday at 2 pm to Sunday at 9pm to place your order for the following week. 
  2. We will prepare and deliver your order right to your home every Tuesday or Thursday from 1 pm-5pm (you select the delivery day).
  3. Put your meals away in the fridge or freezer for the week. Heat and enjoy whenever you like.

1. The billing information must match your credit card billing information for security purposes.

2. Delivery or Local Pick -up |  See the delivery section below for more details

Available portions: 

  • $14.00 for One (One-Time Order)
  • $27.00 for Two (One-Time Order)
  • $49.00 for Four (One-Time Order)
    *Subscribe and save 5% off your order* 
    Ordering

    We upload a new menu every Monday afternoon.  The order cutoff is set for every Thursday at 9pm. You will then receive your order on your selected delivery or pick-up date (Tuesday’s or Thursday 1pm-5pm).

    Don’t want the hassle of having to choose your meals and place your order every week? Choose our weekly plan option to have Chef-cooked, ready-to-eat meals delivered to your doorstep ! If you ever need to skip/cancel a week or change your meals, it’s easy to make updates to your upcoming delivery!

    You can order as little or as many meals as you like per week. Our goal is to give people as much freedom as possible when deciding what they want to eat every week. 

    We accept  Visa, MasterCard and American Express. 

    Delivery | Pick up

    Meals will be delivered between 1pm-5pm every Tuesday or Thursday (you choose on the check out page). 

    Our regular delivery zones are within HRM and surrounding areas.

    If you are looking for delivery service outside of our zones please contact us for more details.

    Our delivery times are Tuesdays & Thursday from 1pm-5pm. If you are not home, we recommend you leave an insulated cooler with ice packs outside for us to transfer your meals into for safe  keeping.

    Delivery fees within our zones range from $5-$15 and depend on your postal code/distance from our facility.

    SHIPPING OPTIONS:

    Once you enter the delivery address on the left side of the check out page, a SHIPPING option will display on the right side of the page (below your order details).

    Select DELIVERY or LOCAL PICK UP:

    1. DELIVERY – the next available delivery date will display on the bottom right of the page. You can open the delivery calendar should you wish to select an alternative date (Tuesday & Thursdays only)
    2. LOCAL PICK UP – If you do not see a delivery option displayed than you are likely not in our delivery zone. Please contact us for further information or select LOCAL PICK -UP.
    Weekly Meal Plan/Subscription vs One-Time Order

    Every week, we will recommend meals from our Weekly menu and you can either confirm our selections or select new meals! By subscribing, you get 5% off your order and your chef-cooked, ready-to-eat meals will be delivered to your doorstep! If you ever need to skip or cancel a week, it’s easy to make changes to your upcoming delivery before the weekly deadline on Sunday at 9pm.

    It’s simple: to save time & money!! No need to take time out of your busy schedule every week to visit our website and place an order. With our new weekly meal plan, you can be stress-free during the week knowing you will have your meals delivered to your doorstep every week. You will also get 5% off your order every week to save on food costs!

    Absolutely! Once you have ordered, you will receive an email from our Team every week notifying you what meals we have chosen for you! You can easily adjust/pause/cancel your order by going to the MY MEAL PLAN. No need to go through the hassle of checkout every week!

    Our Meals & Containers

    All our menu items are made from scratch by our talented culinary team right here in Dartmouth, Nova Scotia.

    Yes, we love to keep our menu new and exciting for you. Every week, there are different options for you to choose from. We are always open to suggestions – reach out via our contact page.

    Yes, every week we offer a vegetarian meal option. 

    For our fresh meals, we offer an Individual, two person and four person servings. 

    We currently do not have Nutritional Info for our meals. 


    As much as possible we package our fresh meals in our take out containers that are made of recycled paperboard.
    They are leek proof, microwavable, and safe to refrigerate. 

    Our frozen meals are packaged in a recycled and 100% recyclable container. These black bases are microwave and oven proof. 

    Have any questions we didn't answer?